It was 11:52 PM on a Thursday night. I am alone in a small room with a cot, a computer, and a phone waiting for it to ring. The building is unmarked and uninhabited except for myself taking on my first ever solo overnight shift at a short-term crisis counseling hotline. The phone rings and I let it for a few rounds. Finally, I take a deep breath to compose myself and answer. “National Suicide Prevention Lifeline, this is Aaron,” I say in the most compassionate and neutral voice I can muster in my panicked state. Image from: https://suicidepreventionlifeline.org/media-resources/ I’ve heard the platitudes that our experiences shape who we are, but Bill George makes an interesting point that our experiences alone do not shape us. How we process our experiences and receive feedback about them is what can develop us into an authentic leader (Key Step Media, 2012). As a counselor for the suicide prevention hotline, I had plenty of experiences that still sit with me to this day. If it wer...
Embry-Riddle Aeronautical University
Department of Management & Technology
College of Business